Remote Credentialing Specialist - Full Time - TEMPORARY - Mid June to July

*Temporary Position: Mid June to July*

Department: Credentialing

Location: Eddy Street Campus – 211 N Eddy Street, South Bend, IN 46617
Hours: Remote Opportunity - Full-Time; 40 Hours weekly - 8:00 am - 5:00 pm

Join Our Team at The South Bend Clinic!

At The South Bend Clinic, we strive for excellence—not just good enough. Every day, our dedicated team shows up inspired to exceed expectations, recognizing and celebrating the remarkable in everyone we encounter—inside and outside our workplace.

We’re more than a healthcare provider; we’re a partner in helping people live happier, healthier lives. We seek team members who share our relentless passion and pride for making a meaningful impact. We invest in your personal and professional growth, empowering you to fulfill your purpose and leave your mark.

Why Choose The South Bend Clinic?

We’re committed to supporting our team members in every aspect of their lives with holistic benefits designed to help you thrive:

• Financial Wellness:

  • Daily Pay: Access your earned wages when you need them.
  • Tuition Reimbursement: Up to $5,250 per year to support your education.
  • 401(k) Match: Plan for your future with our competitive matching program.
  • 3-Year Vesting: Achieve full ownership of your retirement contributions in just three years.

• Health & Well-Being:

  • Comprehensive medical and prescription coverage, including 100% coverage (after deductible) when using a Duly provider.
  • Pet Health Coverage: Because your furry friends matter too.

• Work-Life Balance:

  • Paid Volunteer Time: 40 hours of paid time off annually to give back to your community.
  • Parental Leave: 12 weeks of 100% paid parental leave, plus adoption and surrogacy financial benefits for non-physician team members.

• Inclusive Culture:

  • A workplace that prioritizes Diversity, Equity, and Inclusion (DEI) and is dedicated to making a positive social impact.

• Position requires independent action and thinking on a continual basis.  Must be able to work in an independent manner.  Must be responsible for setting priorities.  Must be able to anticipate the needs of physicians, administrative staff, and participating entities.
• Expected to work additional hours when necessary to attend meetings and complete assignments on a timely basis.  May be expected to travel occasionally to attend meetings in order to maintain credentialing proficiency and maintain industry standards.
• Must maintain regular contact with physicians and participating entities.  Contact requires a high degree of diplomacy and sound judgment to maintain professional and efficient relationships with the physicians, administrative staff, and participating entities.
• Maintain paper files in orderly fashion.
• Maintain knowledge of relevant credentialing standards (JCAHO, NCQA, etc.)
• Conduct quality control and performance improvement process for the credentialing office.
• Participate in the marketing, implementation, and orientation of new participating entities and changes such entities may make to existing credentialing requirements.
• Promote the mission and values of the South Bend Clinic in all activities and interactions.
• Responsible for maintaining the confidentiality of data relating to physicians and participating entities.
• Exhibits computer systems knowledge and proficiency as necessary to perform job functions.
• Takes initiative to seek out tasks and duties or to assist others as necessary.
• Performs other duties assigned when appropriate.
• Adheres to HIPAA guidelines set forth in Clinic policies and procedures.

 Education/Certification/License: 

• High school diploma or equivalent with two years post-secondary education with an emphasis on Credentialing services.         

Knowledge, Skills, and Abilities:

• Prior experience as an executive secretary, administrative assistant or equivalent in a health care organization is preferred. 
• Prior experience in health care credentialing is optimal. 
• Knowledge of medical terminology and business management concepts desired. 
• Familiarity with Microsoft Word, Excel, and credentialing software is preferred. 
• English composition skills are required. 
• Must posses the ability to prioritize tasks and complete such tasks in order of importance. 

Special Demands/Requirements:

• Must be able to travel to main campus and satellite offices as needed.