Phlebotomist

Department: Phlebotomy

Location: Eddy Street Campus – 211 N Eddy Street, South Bend, IN 46617
Hours: Full-Time; 40 Hours weekly: 7:00 am - 5:00 pm. Start and end time dependent upon location for that day. Will support all 8 lab locations.

Join Our Team at The South Bend Clinic!

At The South Bend Clinic, we strive for excellence—not just good enough. Every day, our dedicated team shows up inspired to exceed expectations, recognizing and celebrating the remarkable in everyone we encounter—inside and outside our workplace.

We’re more than a healthcare provider; we’re a partner in helping people live happier, healthier lives. We seek team members who share our relentless passion and pride for making a meaningful impact. We invest in your personal and professional growth, empowering you to fulfill your purpose and leave your mark.

Why Choose The South Bend Clinic?

We’re committed to supporting our team members in every aspect of their lives with holistic benefits designed to help you thrive:

• Financial Wellness:

  • Daily Pay: Access your earned wages when you need them.
  • Tuition Reimbursement: Up to $5,250 per year to support your education.
  • 401(k) Match: Plan for your future with our competitive matching program.
  • 3-Year Vesting: Achieve full ownership of your retirement contributions in just three years.

• Health & Well-Being:

  • Comprehensive medical and prescription coverage, including 100% coverage (after deductible) when using a Duly provider.
  • Pet Health Coverage: Because your furry friends matter too.

• Work-Life Balance:

  • Paid Volunteer Time: 40 hours of paid time off annually to give back to your community.
  • Parental Leave: 12 weeks of 100% paid parental leave, plus adoption and surrogacy financial benefits for non-physician team members.

• Inclusive Culture:

  • A workplace that prioritizes Diversity, Equity, and Inclusion (DEI) and is dedicated to making a positive social impact.

• Demonstrates expertise in all aspects of blood and specimen procurement, including venipuncture, finger sticks, and other procedures as required.
• Consistently adheres to all safety regulations, including washing hands between patients and uses appropriate personal protective devices when required.
• Ensures routine specimens and those requiring special handling procedures are always collected in the correct blood draw tube(s) and/or container.
• Correctly labels specimens and ensures the positive identification of patient identity and laboratory specimens.
• Provides correct instructions to patients for special collections in a clear and concise manner.
• Exhibits proficiency in specimen processing and transport procedures (if applicable).
• Blood drawing and workstations are kept clean, orderly, and well stocked.
• Demonstrates good judgment in dealing with difficult patients and circumstances.
• Proficient and efficient in all aspects of laboratory order entry processes, including patient registration, insurance verification, and ordering of tests.
• Accurately and consistently performs cashier functions, including collection of patient-owed dollars and balancing the cash drawer in EMR when/where applicable.
• Pays attention to details, makes minimal mistakes, and identify, resolve, and follow up on all problems as arise.

• Takes initiative during slow periods to seek out and perform non-time dependent tasks.
• Recognizes and takes appropriate steps to adjust scheduled work to assist in areas requiring additional support.
• Identifies and notifies supervisor of possible ideas to improve daily operations and enhance the efficiency and delivery of laboratory services.
• Exhibits computer systems knowledge and proficiency as necessary to perform job functions.
• Demonstrates the attitudes and behaviors of The South Bend Clinic Service Standards.
• Performs other duties as assigned when appropriate.
• Adheres to HIPAA guidelines set forth in Clinic policies and procedures.

Education/Certification/License:

• Completion of a Phlebotomy/Medical Assistant Program.

Knowledge, Skills, and Abilities:

• Must pay close attention to detail, be organized, and provide excellent customer service. 
• In addition must be able to prioritize work and be a team player.