Lead Mammography Technologist

Department: Radiology

Location: Will support all 3 radiology campuses: 

• 211 N Eddy Street, South Bend, IN, 46617
• 301 E Day RD, Mishawaka, IN, 46545
• 52500 Fir Rd, Granger, IN, 46530

Hours: Full-Time; 40 Hours weekly: 8:00 am - 4:30 pm

Join Our Team at The South Bend Clinic!

At The South Bend Clinic, we strive for excellence—not just good enough. Every day, our dedicated team shows up inspired to exceed expectations, recognizing and celebrating the remarkable in everyone we encounter—inside and outside our workplace.

We’re more than a healthcare provider; we’re a partner in helping people live happier, healthier lives. We seek team members who share our relentless passion and pride for making a meaningful impact. We invest in your personal and professional growth, empowering you to fulfill your purpose and leave your mark.

Why Choose The South Bend Clinic?

We’re committed to supporting our team members in every aspect of their lives with holistic benefits designed to help you thrive:

• Financial Wellness:

  • Daily Pay: Access your earned wages when you need them.
  • Tuition Reimbursement: Up to $5,250 per year to support your education.
  • 401(k) Match: Plan for your future with our competitive matching program.
  • 3-Year Vesting: Achieve full ownership of your retirement contributions in just three years.

• Health & Well-Being:

  • Comprehensive medical and prescription coverage, including 100% coverage (after deductible) when using a Duly provider.
  • Pet Health Coverage: Because your furry friends matter too.

• Work-Life Balance:

  • Paid Volunteer Time: 40 hours of paid time off annually to give back to your community.
  • Parental Leave: 12 weeks of 100% paid parental leave, plus adoption and surrogacy financial benefits for non-physician team members.

• Inclusive Culture:

  • A workplace that prioritizes Diversity, Equity, and Inclusion (DEI) and is dedicated to making a positive social impact.

• Regularly interacts and communicates with physicians, peers, and other healthcare professionals to facilitate departmental operations.
• Ensures follow up on physician and staff requests, either executing directly or triaging as appropriate.
• Gathers data when necessary and participates in department’s quality assurance and improvement plan.
• Works closely with the Mammography Technologists, Providers, Physicists and Modality Engineers to ensure the department operates within compliance of MQSA regulations.
• Coordinates activities/tasks to maintain compliance and accreditation with the Mammography Quality Standards Act(MQSA) and the American College of Radiology Services(ACR).
• Performs job responsibilities for Radiologic Technologist and/or Mammographer.
• Participates in regularly scheduled departmental and modality-specific meetings.
• Assists in administrative duties with regards to RIS and PACS oversee patient information is scanned into RIS so Radiologists can read images and completes studies in RIS.
• Adheres to HIPAA guidelines set forth in Clinic policies and procedures.
• Acts as the initial point person for the staff in the department.
• Flex staffing for demand across locations to ensure optimal coverage.
• Exhibits ability to handle just-in-time problem solving.
• Ensures adequate inventory is maintained to continue uninterrupted workflow.
• Provide modality-specific training for current and new staff.
• Work with team to identify and monitor KPIs and report those metrics to Supervisor/Director.
• Perform QC on machines and ensure timely preventive and repair maintenance.
• Communicates with individuals internally and externally as needed to fulfill daily responsibilities.
• May handle initial patient concerns in absence or unavailability of Supervisor/Director.
• Maintains a clean, organized, uncluttered, non-disruptive work environment conducive to focused productivity.
• Willingly accepts other duties as assigned.
• Works collaboratively with the department management Supervisor/Director to develop and implement process improvement for the assigned area
• Create an inspiring team environment and an open communication culture.
• Set clear team goals.
• Delegate tasks and set deadlines.
• Oversee day to day modality specific processes to include timely completion of procedures, and prompt patient turnaround.
• Monitor team performance and report on metrics.
• Motivate team members.
• Listen to team member feedback and resolve any issues or conflicts.
• Recognize high performance and reward accomplishments.
• Encourage creativity and employee engagement.
• Consistently demonstrates the core behaviors of The South Bend Clinic (RESPECT, TEAM WORK, COMPASSION, TRUST).
• Oversee Mammography daily huddles and engage the team to achieve goals.
• Continue to expand knowledge of continuous Quality Improvement.
• Provides input to Imaging Services Leadership on employee performance, evaluations, and disciplinary measures according to established policies and procedures. Performs team members annual competencies.
• Reviews work schedules and assigns duties to workers to maintain optimal work flow in a safe environment.
• Ensures a safe environment for patients and team members.
• Become proficient in all procedures performed at The South Bend Clinic’s ASC and trains staff accordingly
• Exhibits computer systems knowledge and proficiency as necessary to perform job functions.
• Demonstrates the attitudes and behaviors of The South Bend Clinic Service Standards.
• Performs other duties as assigned when appropriate.

Education/Certification/License: 

• ARRT Registered –Radiology Services and Mammography Radiologic Technologist license in the State of Indiana.
• CPR certified

Knowledge, Skills, and Abilities Required:

• Ability to work effectively with and provide direction for the Breast Care Team.
• Effective verbal and written communication.
• Ability to adapt to a changing work environment.
• Strong Customer Service and Patient Care Skills.
• Detailed knowledge of the Quality Control testing requirements and documentation.
• Must take initiative, be able to problem solve, and be self-motivated.
• Must be a team player and help to work to move the departmental and organizational goals forward.

Desired:

• Able to accept extra projects and follow them through to completion. Operate all department equipment.
• Understand all procedure protocols. Performs professionally and effectively in stressful situations.
• Computer skills.