Human Resources Onboarding Specialist

Department: Human Resources

Location: Eddy Street Campus – 211 N. Eddy Street, South Bend, IN 46617
Hours: Full-Time; 40 Hours Weekly; Monday - Friday: 8:00 am - 5:00 pm

Join Our Team at The South Bend Clinic!

At The South Bend Clinic, we strive for excellence—not just good enough. Every day, our dedicated team shows up inspired to exceed expectations, recognizing and celebrating the remarkable in everyone we encounter—inside and outside our workplace.

We’re more than a healthcare provider; we’re a partner in helping people live happier, healthier lives. We seek team members who share our relentless passion and pride for making a meaningful impact. We invest in your personal and professional growth, empowering you to fulfill your purpose and leave your mark.

Why Choose The South Bend Clinic?

We’re committed to supporting our team members in every aspect of their lives with holistic benefits designed to help you thrive:

• Financial Wellness:

  • Daily Pay: Access your earned wages when you need them.
  • Tuition Reimbursement: Up to $5,250 per year to support your education.
  • 401(k) Match: Plan for your future with our competitive matching program.
  • 3-Year Vesting: Achieve full ownership of your retirement contributions in just three years.

• Health & Well-Being:

  • Comprehensive medical and prescription coverage, including 100% coverage (after deductible) when using a Duly provider.
  • Pet Health Coverage: Because your furry friends matter too.

• Work-Life Balance:

  • Paid Volunteer Time: 40 hours of paid time off annually to give back to your community.
  • Parental Leave: 12 weeks of 100% paid parental leave, plus adoption and surrogacy financial benefits for non-physician team members.

• Inclusive Culture:

  • A workplace that prioritizes Diversity, Equity, and Inclusion (DEI) and is dedicated to making a positive social impact.

• Human Resources Support: Provide human resources support and guidance to managers and employees in resolving general employment matters.
  • Assists employees in understanding human resources policies and program, and in resolving employment and work-related questions or issues.
  • In partnership with the HRIS team, resolve manager and employee questions or concerns related to the HRIS system.
  • Partner with benefits, leave administrator, and HRBP to ensure compliance is maintained with the leave process, tuition reimbursement, and policy guidelines. Coach leaders and employees towards following appropriate processes and utilization of resources available to them.  
• Talent Acquisition Support: Point of contact for new hires and hiring leaders in regarding pre-employment screening, new hire onboarding, and IT.
  • Transition assigned new hires and providers from “offer accepted” through “hired” status including:
  • Initiate and track results for pre-employment drug and background screenings and credentialing.
  • Collect required educational, license, and certification documents.
  • Move candidates to hired status following successful pre-employment screening.
  • Collaborate with HRIS to troubleshoot failed transitions from Applicant Tracking System (ATS) into HRIS or payroll.
• Facilitate New Employee Orientation and New Physician Orientation
  • Schedule all new hires for orientation session, including invitation and managing attendees
  • Facilitate New Employee Orientation and New Physician Orientation – lead orientation session, schedule all presentations, order food/materials.
• Physician and Provider Recruitment Support: Initiates and executes the pre-employment and onboarding process of new physicians and providers.
  • Initiates centralized activities for recruitment, onboarding, credentialing/privileging, and retention of new physicians and providers
  • Anticipates recruitment needs by gathering relevant documentation, implementing metrics and reporting, and collecting additional new hire information
  • Onboard into HRIS system and intranet including background checks, I9 new hire information and mandatory new hire documentation
  • Collaborates with Finance, Payroll, Credentialing, HR, and corresponding departments to ensure physicians and providers are entered into the system and paid appropriately
  • Process all sign-on, relocation, loan repayment, and catalyst bonus payments
  • Facilitate and process all onboarding welcome emails, intake forms, and new hire information to corresponding departments
  • Provides administrative support to Physician and Provider Recruitment staff
  • Coordinates all recruitment related travel arrangements, appointment schedules, and calendar invites
  • Arranges interview, appointments, meetings, and conferences
  • Maintains reimbursements, expense reports, and credit card statements for department and physicians
  • Maintains physician referral bonus program, composes correspondence and disseminates to appropriate individuals
  • Coordinates and assists with the execution of Physician Recruitment activities of in-person interviews, job fairs, quarterly dinners, and events
  • Responds to inquiries from candidates or students seeking clinical site placements
  • Prepares various documents and handles confidential matters in accordance with practice rules and procedures
  • Assists in compliance of financial, statistical data, and reports as assigned
• Other duties as assigned.

EDUCATION:

• Bachelor’s degree required

EXPERIENCE: 

• 2 years of experience working within human resources required.